Privacy Policy

Last updated: May 2026

At Simcox CX, your privacy matters. This website is designed to provide information about consultancy services relating to governance, customer experience, organisational culture and leadership support.

This Privacy Policy explains how personal information may be collected, used and protected when you visit this website or contact Simcox CX.

Who We Are

Simcox CX is a UK-based consultancy supporting housing organisations, charities and purpose-led businesses.

For any privacy-related queries, please contact:

Email: jo.simcox1@outlook.com

What Information May Be Collected

Simcox CX may collect limited personal information including:

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact forms or email enquiries

  • Basic website usage information through cookies or analytics tools

No sensitive personal data is intentionally collected through this website.

How Your Information Is Used

Information may be used to:

  • Respond to enquiries

  • Provide consultancy information or proposals

  • Improve website performance and user experience

  • Maintain business records where appropriate

Personal information will never be sold or shared for marketing purposes with third parties.

Website Analytics & Cookies

This website may use basic cookies or analytics services provided through Squarespace or connected tools to understand website traffic and improve functionality.

You can usually control cookie settings through your browser preferences.

Data Storage & Security

Reasonable steps are taken to protect personal information and keep it secure.

However, no website or online transmission can ever be guaranteed completely secure.

Third-Party Links

This website may occasionally include links to external websites. Simcox CX is not responsible for the privacy practices or content of external sites.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain uses of your data

Requests can be made using the contact details above.

Changes to This Policy

This Privacy Policy may be updated occasionally to reflect website or legal changes. The latest version will always appear on this page.